How Our Services Work Together
Diagnose | Decide | Design | Measure | Sustain
Not every organization needs every service. Our role is to help you determine what is needed, when it is needed, and why.
Start with a Performance Diagnosis. Everything else flows from there.
Performance Diagnosis & Decision Support
Before designing training, we help you determine whether training is the right solution.
A lack of training does not cause most performance challenges. Unclear expectations, misaligned processes, missing supports, or competing priorities cause them. Our Performance Diagnosis service helps organizations identify the real source of performance gaps and decide what will actually improve results.
Using the Five Essential Questions Performance System, we work with stakeholders to clarify:
What performance is expected
What is actually happening on the job
Why the gap exists
Whether training can realistically close it
How success should be measured
What you gain:
A clear, shared definition of the performance problem
A defensible recommendation: training, non-training, or a combination
A prioritized path forward aligned to business outcomes
Greater confidence and credibility in L&D decision-making
Start with a Performance Diagnosis
Not sure where to begin? This is the right place. Let’s begin the conversation.
Targeted Learning & Performance Solutions
When training is the right solution, we design learning that is built to transfer.
If performance diagnosis confirms that training is necessary, Ethnopraxis designs targeted, performance-aligned learning solutions that focus on what people must do differently on the job—not just what they must know.
Our approach emphasizes:
Clear performance expectations and observable behaviors
Practice aligned to real work conditions
Manager and environmental support for transfer
Minimal but sufficient training—no unnecessary content
We do not design training in isolation. Learning solutions are integrated with workflows, leadership expectations, and performance systems to support sustained behavior change.
Outcome:
Learning that supports real performance—not just completion, satisfaction, or test scores.
Evaluation, Transfer & Business Impact Measurement
We help organizations determine whether learning actually changes behavior and improves results.
Evaluation is not an afterthought at Ethnopraxis—it is designed from the start. We help organizations measure whether learning transfers to the job and contributes to meaningful business outcomes.
Our evaluation work focuses on:
Level 3 (behavior) and Level 4 (results) outcomes
Conditions that enable or inhibit transfer
Actionable insights for improvement—not vanity metrics
ROI analysis when appropriate and credible
Evaluation findings inform decisions, refine solutions, and demonstrate value to stakeholders.
Outcome:
Clear evidence of what is working, what is not, and why.
Sustainment & Capability Building
We help organizations build capability—not long-term dependence.
For organizations seeking long-term maturity, Ethnopraxis supports the development of internal capability in:
Performance diagnosis
Learning design aligned to job performance
Evaluation and measurement practices
Manager coaching and reinforcement skills
This service is designed to help organizations own the work over time, reduce reliance on external consultants, and embed evidence-based decision-making into L&D and performance processes.