Mike Saunderson — ABD, MSEd, MSW
As the Director of Training and Evaluation at EthnoPraxis, I leverage my 10+ years of experience and expertise in training evaluation and ROI to help organizations determine the effectiveness and impact of their learning initiatives.
I partner with senior leadership to identify and determine performance gaps between the organization's current and desired state, determine what success will look like, estimate the cost of training, and define the budget.
I direct key stakeholders to identify the target audience's performance, skills, and knowledge to close the identified gap(s), identify organizational barriers to successfully transferring training, determine best practices and methods for learning content delivery, ensure training content is strategically aligned with business goals and metrics, establish measurable learning objectives, and establish evaluation plans to measure the impact on on-the-job performance and determine the impact of training on organizational metrics and return on investment.
I have an MS Ed in Learning Design and Technology from Purdue University and am currently pursuing my Ph.D. in the same field at the University of Hawaii. My research focuses on the transfer of training to on-the-job behavior and the factors that influence it.
Industry experience
Healthcare
Logistics
Customer Services
Compliance
Environment Health & Safety
Family Services
Function experience
Program evaluation
Needs Assessment
Business impact and return on investment
Organizational leadership
Jean Marie Johnson — MS
Jean Marie is our Senior Learning Strategist whose lifelong passion is to “make things better” for customers and the organizations that serve them, while dignifying the contribution and experience of every employee in every role.
An experienced writer, facilitator, and coach, Jean Marie has worked with the Fortune 500 and small businesses for over 20 years. With a background in People Development, Communications and Marketing, she wrote telemarketing scripts for one of the first business-to-business call center operations, and pioneered innovative approaches to employee on-boarding, domestically and abroad. In addition to her experience in line, staff, and consulting roles, Jean Marie co-owned and operated a top-rated Bed and Breakfast in northwestern Connecticut for 13 years, while also running a vintage clothing and accessories boutique frequented by film and theater professionals.
Jean Marie excels in respecting and understanding the nuances of both people and processes and partners with clients to optimize both. She is an avid reader of literary fiction that “tells the human story with grace, compassion and realism,” and holds a BA in Social Work and an MS in Counseling/Human Resource Development. Jean Marie joined our team in 2010.
Industry experience
Consumer Goods
Financial Services
Government
Healthcare
Hospitality
Relocation
Retail
Tourism
Function experience
Corporate Communications
Customer Service
Human Resources
Marketing
Operations/Logistics
Patient Services
Ryan Zimbelman
Ryan Zimbelman is a Creative Director and Graphic Designer who works with clients to develop and execute visual solutions to complex problems. He believes that the most effective interactions are ones that make life simple for people, and that the fastest way to the heart is through the eyes. His work always strives to communicate in the simplest, most universal visual language possible.
Before coming to EthnoPraxis, Ryan led design-focused projects at the world-renowned Woodland Park Zoo in Seattle, including a successful rebranding that shifted the organization’s focus to an education-based experience.
Ryan has a BFA in Fine Art and Design and a Certificate in Game Design and Development. Ryan joined our team in 2012.
Industry experience
Conservation
Education
Healthcare
Non-profits
Museums
Tourism
Function experience
Gaming
Graphic Design
Marketing/Branding
Project Management
Pete DiSantis
Pete DiSantis has extensive experience in performance improvement and management and leadership training. He brings over 40 years of experience in industrial engineering, logistics operations, management and project management.
His internal and external consulting expertise spans various industries and includes world-class organizations such as UPS, FedEx, Airborne Express, Quest Diagnostics, among others. Pete’s unique skills blend LEAN, process improvement, leadership and information architecture with experience in brand development and execution.
He believes everyone does the best they know how with the information they have available. His job is to shine a light onto the previously unexplored areas of an operation to make more information available.
Pete has a Bachelor’s degree in Industrial Engineering (BIE). He first joined our team in 2008, then a client stole him for a few years. He recently rejoined us in 2018.
Industry Experience
Last Mile Transportation
Logistics Distribution
Healthcare
Function Experience
Process Improvement
Operations Management
Training & Development
Project Management